Ways we can help
Start with one part of the business: customer enquiries, follow-ups, handovers, approvals, reports or recurring decisions. We check the software you already own and choose the simplest practical improvement—a clearer process, useful automation or a focused AI tool. Your people remain in control.
One part of the business · your team approves important decisions · written instructions included
At a glance
Flagship acquisition workflow
Start with the outcome an owner understands: potential-fit businesses researched, organised into CRM-ready records and given a relevant outreach draft for review. Alternate Machines can manage agreed work by proposal, share it with your team, or build and hand over an eligible workflow.
See the complete sales workflowAlternate Machines’ own outreach preparation · not a customer result · no guaranteed leads, meetings or revenue.
Five common problems
These problems can appear in many service businesses. The people, software and details change; the starting question does not.
New enquiries, clients, orders or jobs arrive through several places. Details are copied by hand, arrive incomplete or never reach the right person.
Create one clear starting point, check that agreed information is present and give the next action to the right person.
Client onboarding, quote requests, job booking, order intake and staff onboarding.
Work pauses while someone searches for a document, asks the same question again or tries to remember who owes the next reply.
Show what is missing, send agreed reminders and bring anything unusual back to a person rather than letting the work disappear.
Client documents, quote details, approvals, job information and incomplete forms.
Several people can see the same inbox, but nobody can quickly tell who owns a message, what has been answered or what must happen next.
Sort incoming messages, assign responsibility, prepare routine replies and keep the next action visible.
Sales enquiries, support requests, customer updates, supplier messages and internal requests.
Staff repeatedly search documents or ask the same questions. Answers can become inconsistent, out of date or separated from their source.
Help people find and use approved information, show where an answer came from and send uncertain questions to the right person.
Policies, procedures, service information, product guidance and approved reply templates.
The important picture is spread across inboxes, spreadsheets and software. Managers find problems late or spend too long checking everything.
Bring agreed warning signs, responsibility and next actions into one simple view using information the business is allowed to use.
Overdue follow-ups, stuck work, missing information, workload warnings and decisions waiting for approval.
An accountancy firm and a sales team may need very different processes. Creating a separate price package for every industry would make the real scope less clear. We keep the buying route consistent, then shape the example and agreed work around your business.
Find a useful starting point
Start with the problem. Add your type of business or current software only if it helps make the examples more familiar. The prices and buying steps stay the same.
Step 1 · choose one need
You do not need to know which technology or service to ask for.
Three closest examples
Three common examples · choose a need to personalise them
01 · closest example
A guided form could collect the agreed details, place documents in the right location and show the team what is still missing.
Your team still accepts the work, checks important information and makes professional decisions.
02 · closest example
An enquiry could be collected once, checked for the agreed details and sent to the right person with the follow-up task recorded.
A person decides whether the opportunity is suitable and approves any important customer message.
03 · closest example
One clear list could show what has arrived, prepare agreed reminders and give a person the next action when judgement is needed.
A named person handles unusual cases, sensitive requests and any decision that affects the client.
If your task is already clear and fits the £3,950 build limits, we can quote that build directly. If the right fix is uncertain, the £950 Workflow Decision shows whether to use what you have, make a small change, build—or stop.
These are fictional examples of possible work, not customer case studies or promised results. Before accepting work, we check the real process, software, permissions and people responsible.
What the names mean
You do not need to choose a product. Tell us which part of the business needs to improve. We check your existing tools and decide whether a clearer process is enough, or whether useful automation, focused AI, a direct £3,950 build quote or the £950 Workflow Decision is the sensible route.
Tell us which part of the business wastes time, causes delays or gets overlooked. We check your existing tools and choose the simplest practical route. If it already fits the £3,950 build, we can quote that work directly. If the right fix is uncertain, we will explain the £950 Workflow Decision. It is not a free process audit and no client records are needed.
Book the call →When the right fix is uncertain, we review one clearly defined part of the business, check the software you already own and give you a written recommendation: clarify the process, use what you have, automate, use focused AI, build or stop.
See the £950 decision →When the task fits the published limits, we build and test one agreed improvement across up to two suitable systems, then give your team the instructions and agreed checks needed to run it.
See the £3,950 build →Before work is accepted
A promising example is only a starting point. The real process, access, software and people responsible are checked before a build is agreed.
