At a glance
What to know before you decide.
- One clearly defined process and result.
- A named person responsible on both sides.
- Access only to the systems you approve.
- Testing, handover and support written down.
How we work
You know what we are changing, who is responsible and what happens next.
Before work begins, we agree the business process to improve, the result you want and the people responsible. We also agree which systems we may use, how you will check the finished work and what support follows.
One part of the business · your team approves important decisions · written instructions included
What this means for you
No confusion about who does what.
Before we connect to your software, we write down who may access it, what they may do and who approves each important decision.
Your systems
We use only the accounts, information and access you approve for the project.
Your decisions
Important business and professional decisions stay with named people in your organisation.
Your information
We agree how long access lasts, how long information is kept and which approved suppliers are involved.
Your handover
You receive the test results, responsibilities, known limits and support contact in writing.
Project fit
We confirm fit before asking for access.
- The free Fit Check confirms the problem, intended result and people responsible.
- If the project is not a good fit, we say so before you spend money or share system access.
- If you ask for more or different work, we agree it in writing before starting.
People stay in control
AI can prepare the work. People make important decisions.
We can organise information, prepare routine work and show the next action. Professional advice and decisions with serious consequences remain with the appropriate person.
What the improved process can do
- Show what starts the work and who receives it next.
- Flag missing information or a problem before work continues.
- Pause when a named person needs to decide.
- Record the decision and the next action.
What remains with people
- Whether professional advice is correct.
- Whether specialist advice or any decision with serious consequences is correct.
- Whether information may be used beyond the purpose you approved.
- Whether work outside the written project should be approved.