Starting new work
Turn an accepted enquiry or order into a clear next action with one person responsible.
For UK service businesses
Practical AI for work that wastes time, causes delays or gets overlooked.
Bring us one part of the business that is slow, repetitive or hard to track. We check the tools you already use and choose the simplest useful improvement—a clearer process, practical automation or focused AI. Your people remain in control.
48businesses researched
See a complete sales workflow.Our own preparation produced 48 CRM-ready records and 48 tailored outreach drafts. Nothing was auto-sent. These are operating outputs, not customer results.
Alternate Machines is responsible Written instructions included
Real internal workflow · not a customer result
For UK service businesses
Practical AI for work that wastes time, causes delays or gets overlooked.
Bring one slow or hard-to-track part of the business. We check your existing tools and choose the simplest useful change. Your people remain in control.
48 businessesResearched, organised and ready for review48 CRM-ready records · 48 tailored drafts · nothing auto-sentSee the sales workflow →
WORKING EXAMPLESee a request move from arrival to recorded resultSee the work moveThe work moves · responsibility visible · a person checks · result recorded
Fictional examples Choose a business task · swipe to see all
Current status · request received
The request is visible before work starts.
Nothing has happened yet.What starts itSigned agreement received
Who is responsibleClient services lead
If something is missingMissing detail → the right person is asked
Must be true firstAll required information is present
Next stepAssign the person responsible
New client · step 1 of 4
The request is visible before work starts.
Nothing has happened yet.
Next stepAssign one responsible person
- Starts when
- Signed agreement received
- Responsible person
- Waiting to be named
- If missing
- Missing detail → the right person is asked
- Result
- Not sent
Fictional working example. It uses no client data, sends nothing, changes no system and makes no claim about results.
Fictional demo · no client data, no live system and no results claim.
Starting work with a new client. The request is visible before work starts. What starts it: Signed agreement received. Person responsible: waiting to be named. If something is missing: Missing detail → the right person is asked. What must be true first: All required information is present. Result: not sent. Assign the person responsible.
Sales workflow film · 65 seconds
From “we need more work” to outreach ready for review.
See the controlled workflow used for Alternate Machines’ own launch preparation: define the fit, research each business, prepare a CRM-ready record and tailored draft, then keep the decision human.
- 48
- businesses researched
- 48
- CRM-ready records
- 48
- tailored drafts
- 0
- messages auto-sent
Alternate Machines’ own launch preparation · not a customer result · no promised leads, meetings, customers or revenue.
Read the complete film transcript
One sales bottleneck keeps repeating. Follow-up lives in memory. On our own launch, we researched forty-eight businesses, built forty-eight CRM-ready records and prepared forty-eight tailored drafts. Nothing sent automatically.
First, define the fit: sector, location, size, useful signals and exclusions. Research each business, record its public source, and hold uncertain fits. No purchased contact list. Put the reason, contact route, owner and next action in a CRM-ready record. Draft the first message from checked facts.
A person approves, edits or holds it. Nothing sends merely because AI prepared it. We can manage the workflow, share approvals, or build and hand over an eligible version. No bulk sending. Not a promise of meetings, customers or revenue. Bring one sales bottleneck. Book a free fifteen-minute call.
AM / SALES WORKFLOWEnglish narration · captions available
01:05No autoplay · dry English narration · no music or sound effects · switching layout restarts the film.
Check the evidence before you book
Three everyday examples
Start with one part of the business that needs improving.
We improve one clearly defined business process at a time. Everyone can see what starts it, who is responsible, what happens if information is missing and when a person must approve the result.
Chasing missing information
Show what is missing and who needs to act before a deadline is at risk.
Managing a shared inbox
Assign every incoming request to the right person and keep the decision visible.
Likely fit
- One recurring process crosses people, inboxes or systems.
- One person can be responsible for the decision.
- Delay, chasing or rework can be described and measured.
- You are open to using a feature you already own, making a small change—or not building anything.
Not this service
- Regulated decisions, professional judgement or advisory work.
- An open-ended “automate anything” service or unlimited support.
- Guaranteed results, or software making important decisions with no named person responsible.
- A request without a responsible person, agreed scope or clear decision.
Likely fit
- One recurring process crosses people, inboxes or systems.
- One person can be responsible for the decision.
- Delay, chasing or rework can be described and measured.
- You are open to using a feature you already own, making a small change—or not building anything.
Not this service
- Regulated decisions, professional judgement or advisory work.
- An open-ended “automate anything” service or unlimited support.
- Guaranteed results, or software making important decisions with no named person responsible.
- A request without a responsible person, agreed scope or clear decision.
See examples relevant to your businessTell us what wastes time, causes delays or gets overlooked—not which industry label you fit.
Match a problem to my business Choose the problem first, then view examples for professional or client services, sales and project work, customer support, field or mobile services, or choose “not sure”. The services and prices stay the same.
Build around the work—not a software fashion
Turn one useful improvement into a wider business system.
Once the first improvement works, we can connect more tasks, people and software. The proposal explains who will deliver it, what access is needed, how it will be tested and what support is included.
Explore the starting problems →Customer and staff processes
Improve customer enquiries, onboarding, handovers, shared inboxes, CRM follow-ups, approvals and missing-information chasing.
Dashboards and management views
Bring reports, overdue work, recurring decisions and the next actions into one clear screen for the people who need them.
AI assistants and communications
Help your team find approved information, draft useful responses and pass uncertain or important decisions to a person.
These are examples, not claims about past client results. An AI assistant, portal, CRM improvement or management dashboard may be the right delivery method; we decide that only after understanding the work that needs to improve.
From time-wasting work to practical improvement
Choose the simplest practical way to improve one part of the business.
You do not need to choose the technology. Tell us what wastes time, causes delays or gets overlooked. We check the tools you already use and choose a clearer process, useful automation, focused AI or a build—then expand only after it works.
One simple first stepFree 15-minute call
Book a free 15-minute call (opens in a new tab)Tell us which part of the business wastes time, causes delays or gets overlooked. We check your existing tools and route the problem to the simplest practical next step. Do not share customer records. This is a short fit call, not a free process review.
Free
15-minute call · we choose the sensible next stepTell us what wastes time, causes delays or gets overlooked. If the work already fits the £3,950 build, we can quote it directly. If the right fix is uncertain, we will explain the £950 Workflow Decision.
- One clearly defined problem and the person responsible for it
- A general description only—no customer records
- A clear next step, including saying no when it is not a fit
£950
Work out the right fix · Workflow DecisionWe examine one clearly defined part of the business, check what your current software can already do and give you a written decision—clarify the process, use what you have, automate, use focused AI, build or stop.
- A simple map of the task, delays and missing information
- A check of the software you already own
- A written recommendation and a workload estimate based clearly on your figures and assumptions, normally within five working days of complete inputs
£3,950
Build, test and hand over one improvement · Controlled Workflow BuildWe build and test one clearly agreed improvement across up to two named software systems or accounts your organisation controls, provided the supplier supports the connection.
- One defined task and its missing-information steps
- Written pass/fail checks and one test round with your team
- Operating guide, handover and removal of our access
After the first improvementWider systems and support are quoted separately.+
When the first improvement is accepted
Wider systems and ongoing support are quoted properly.
If you need more processes, a portal, a management view or ongoing support, the proposal names the work, people, access, tests, service limits, supplier costs and price before you decide.
Discuss a larger or ongoing need →Price, VAT and third-party-cost details
The £950 and £3,950 fixed prices apply only to the work described on their service pages. They are separate services; the Workflow Decision is not a deposit and is not deducted from later work. Client licences, AI or connected-software usage, hosting, telephony and all other third-party costs, plus travel and subsistence, are separate unless the signed proposal says otherwise.
All prices are in pounds sterling. Alternate Machines Ltd is not VAT registered, so VAT is not charged. Payment dates appear on each service page and in your proposal. Software subscriptions, supplier charges, travel and expenses are extra unless your proposal says otherwise. If our VAT status changes, we will update this page and explain the tax before sending an invoice.
One part of the business in mind?Tell us the problem. We will choose the sensible route.
Book the free 15-minute call (opens in a new tab)Research from other organisations
Useful tools can save time. The right task and testing still matter.
These figures are not Alternate Machines customer results, forecasts or guarantees.
Swipe or scroll to compare three findings
40%said digital technology saved time
Among 1,890 UK SMEs already using digital technology.
DBT / Ipsos · 202557%said AI helped improve a process
Among 700 surveyed UK businesses already using AI.
DSIT · 202621%had AI connected to existing systems
Among 1,870 UK businesses already using AI.
UK Business Data Survey · 2026Responsible delivery
AI prepares the work. Your people stay in control.
We agree who can access what, who approves the result and how the finished workflow is handed over.
Approved access
Work uses only the accounts and information agreed for your project.
Named approval
Important decisions stay with the right people in your business.
Clear data handling
We agree how long access lasts and which approved suppliers are involved.
Written handover
Testing, responsibilities, known limits and next steps are documented.
Founder-led. Company-accountable. Resourced to the work.
One company accountable. The right team assigned before work begins.
Company accountability
Alternate Machines owns the contract and client relationship.
Assigned delivery team
The people delivering, checking and covering the work are assigned before it is accepted.
Limited access
The proposal states who can access what, why they need it and when access ends.
Documented handover
Tests, decisions and handover stay in the Alternate Machines project file.
See the examples and company evidence
Evidence you can inspect
Open examples and evidenceTry the working example, open a sample report, see how we control access and check the official Companies House record. The examples use invented information and do not claim client results.
Straight answers before a call
Know what you are buying before you book.
The service pages contain the exact scope and commercial terms. Your proposal confirms what applies to your project.
Read six common questions
What happens in the free 15-minute call?
Tell us which part of the business wastes time, causes delays or gets overlooked. We will check whether it is a fit and choose the sensible route: a clearer process, useful automation, focused AI, a direct quote for the £3,950 build, or the £950 Workflow Decision when the right fix needs investigation first. Do not share customer records. The call is not a free process review or consulting session.
What does the £950 Workflow Decision produce?
You receive a simple map of one task, where it gets stuck, who is responsible and what happens when information is missing. We also check your existing software, estimate the workload using your figures and give you a written recommendation.
What if our existing software already does this?
That can be the best answer. We check whether a feature you already own or a small process change solves the problem before recommending a build. We will say so if nothing should be built.
What fits the £3,950 Controlled Workflow Build?
We build one clearly defined improvement across up to two named software systems or accounts your organisation controls, provided the supplier supports the required connection. Your team tests it against written checks, then receives an operating guide and handover. The detailed scope, staged payments and timing are explained on the Controlled Workflow Build page.
Who will do the work?
Alternate Machines remains responsible for the engagement. Before accepting it, we confirm the delivery lead, any specialists, continuity cover and permitted access. Your proposal names who is responsible for each part and how issues are escalated.
Can an accepted build grow into a larger portal or AI system?
Yes. Once the first improvement works, a separate proposal can cover connected processes, internal portals, management views, AI assistants or communications. It will name the people, systems, access, tests, support and costs before work begins.
Contact Alternate Machines
What wastes time, causes delays or gets overlooked?Start with one part of the business.
In 15 minutes, describe one clearly defined part of the business and we will tell you whether it fits. If the work is already clear and fits the £3,950 build, we can quote it directly. If it needs investigation, we will explain the £950 Workflow Decision. Bring a general description only—no customer data. If the work is not a good fit, we will say so.
Choose the next step
Book a free 15-minute call.
Tell us which part of the business wastes time, causes delays or gets overlooked. We check the tools you already use and choose the simplest practical next step. If the work fits the £3,950 build, we can quote it directly. If the right fix is uncertain, we will explain the £950 Workflow Decision. Bring a general description only—no customer data.
Open the booking calendar (opens in a new tab)Email the problem insteadBefore you share information
Share only a general description. Do not send customer records, passwords or login details, personal financial information or identity-check documents. Read the privacy notice before contacting us.
Our external booking calendar opens in a new tab; this website does not collect or retain your booking details. If it does not open, email hello@alternatemachines.co.uk.